• The Foundation of System Problem-Solving

  • Determining the System’s Goal and Critical Success Factors

  • System Boundary, Span of Control, and Sphere of Influence

  • Necessary Conditions

  • Some Goal Tree Examples

  • Scaling Goal Trees in Large Organizations

  • Step-by-Step Procedures for Constructing a Goal Tree

  • An Aid to Constructing Goal Trees: Mission, Vision, and Values Statements

  • A Quick “Test”