Content

PART-8: Changing the Status Quo  [60 slides]
  • Agenda
  • A Typical Scenario
  • Logic Versus Emotion
  • Strategy for Successful Persuasion
  • Why People Resist Change
  • The Nature of Risk Aversion
  • The Technology Adoption Life Cycle Applied to Systemic Change
  • How New Ideas “Get In”
  • Risk Aversion and Functional Level
  • Where Change Originates
  • A “Change” Goal Tree
  • Change Implementation Model
  • Suggested Presentation Strategy (8 steps)
  • Executive Presentation
    • The Hidden Pitfall
    • The Challenge
  • How to Create and Use Executive Summary Trees
  • Monitoring and Responding: The OODA Loop
  • Summary
  • Successful System Improvement
  • What you Should Remember
  • “Practice, practice, practice…”