Content
PART-8: Changing the Status Quo [60 slides]
- Agenda
- A Typical Scenario
- Logic Versus Emotion
- Strategy for Successful Persuasion
- Why People Resist Change
- The Nature of Risk Aversion
- The Technology Adoption Life Cycle Applied to Systemic Change
- How New Ideas “Get In”
- Risk Aversion and Functional Level
- Where Change Originates
- A “Change” Goal Tree
- Change Implementation Model
- Suggested Presentation Strategy (8 steps)
- Executive Presentation
- The Hidden Pitfall
- The Challenge
- How to Create and Use Executive Summary Trees
- Monitoring and Responding: The OODA Loop
- Summary
- Successful System Improvement
- What you Should Remember
- “Practice, practice, practice…”