Content

  • The Foundation of System Problem-Solving
  • Determining the System’s Goal and Critical Success Factors
  • System Boundary, Span of Control, and Sphere of Influence
  • Necessary Conditions
  • Some Goal Tree Examples
  • Scaling Goal Trees in Large Organizations
  • Step-by-Step Procedures for Constructing a Goal Tree
  • An Aid to Constructing Goal Trees: Mission, Vision, and Values Statements
  • A Quick “Test”